With cloud-based software, Business Credentialing Services (BCS) offers certificate of insurance tracking, vendor management, and risk management programs to organizations in more than a dozen industries.
Launch DateJuly 22, 2020
Business Credentialing Services (BCS) lets you know exactly what their goal is when you land on the home page: “We’re making vendor compliance and certificate of insurance tracking cool. (You read that right!).” In other words, they transform dry, but necessary, subjects and make them accessible to potential customers.
For more than three years, Hypha HubSpot Development has worked with BCS to position the company as a previously mentioned “cool” brand and establish their expertise in the COI tracking industry with the following:
- Engaging and informative strategic content
- Optimized landing pages that address frequently asked questions
- Conversion strategies to expand BCS’s audience and entice potential customers.
Hypha also supported BCS’s re-brand in 2023 to a more vibrant color palette—including shades of indigo, yellow, blue, and pink—along with visual elements that elevate the user experience.
What We Did
- Logo Design/Branding
- Website Redesign
- Core Site Content
- Lead Generation
- Content Creation
- Collateral & Graphic Design
- CMS Hub
- Marketing Hub
- Sales Hub
- Service Hub
The name of the game for BCS has been an aggressive content strategy. Together with the company’s marketing team, Hypha developed clusters around BCS’s core offerings, mainly certificates of insurance. The plans included in-depth pillars centered on high-volume search terms and related blogs that addressed common queries. After completing the initial run of content, the team doubled down on refreshing existing pieces to optimize them for search, while continuing to expand BCS’s organic posture. They also introduced the “cheat sheet”—short, digestible versions of blogs that visitors could download upon exiting the site.
This strategy led to tremendous growth.
HomepageThe homepage, finalized in 2023, features elements of BCS’s recent rebrand. The pop of vibrant colors pop off neutral backgrounds and white space while complementing the layout of the software interface. The visual elements match the ‘personable, approachable, and authoritative’ tone of the copy.
ResourcesThe resources page hosts BCS’s blogs, videos (branded ‘BCS University’) and downloads. A preview of each resource is placed in a rounded cell with a point in the upper left corner, evoking the BCS logo, and include visual cues. When you hover over a video, for instance, the title changes to pink while the play button is encircled and pulses.
Cheat SheetsCheat sheets contain all the main points of the blog in a more digestible format. They appeal to visitors on the go or who wish to share information with their colleagues and decision-makers.
Strategic Content Examples
Everything You Need to Know About Certificates of Insurance
This guide covers a wide array of topics related to certificates of insurance. Originally published in two parts because of its length, Morey and BCS merged them into one to serve as the center of all COI blogs.
What’s the Difference Between Occurence & Claims-Made Insurance?
This piece covers the key differences between occurrence and claims-made insurance. It’s consistently among the most-read blogs, so Morey and BCS return to the copy often to make sure the important information is relevant and up-to-date.
The Basics of Additional Insured Endorsements
This piece fits BCS’s ‘approachable’ tone, appealing to site visitors in the awareness stage of the customer journey. Clear headings, numbering, and block quotes add to its readability.
Request an exploratory review today to find out how to take your business to the next level.