All this and more in this week's edition of The Hypha Wire, from Hypha HubSpot Development.
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The Hypha Wire

Welcome back to The Hypha Wire!

 

Tomorrow marks the beginning of Pride Month, so in the blink of an eye we’ll see brands updating their regular logos to their rainbow counterparts.

 

While recognition of Pride is important, I wanted to drop a friendly reminder that activism should be present all year long. 

 

We need to make sure our LGBTQ+ employees and colleagues are supported every day of the year, not simply for one month.

 

And this applies to any member of a marginalized community that has an awareness day or history month. DEI is a full-time commitment.

 

With that being said, everyone has to start somewhere, and if your company has never celebrated Pride before, now is a great time—true support in our current sociopolitical landscape goes a long way. 

 

I’ve compiled a few resources from organizations I respect on how to celebrate Pride, while really supporting your Queer employees. Take a read, and get to celebrating!

  • Culture Amp: Beyond rainbow washing: Supporting LGBTQ+ at work and beyond

  • The Trevor Project: Allyship in Action

  • Point of Pride: 6 Meaningful Ways to Celebrate Pride Month with Your ERG or Company

  • The Human Rights Campaign: Celebrate Pride With Us: We Show Up

-Sage Levene, VP of Marketing, Hypha HubSpot Development

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Open Mic 🎤

What the Google Algorithm Leak Means for Publishers

By Phil Stott, Head of Client Success, Hypha HubSpot Development

This week, we saw news of a leak from Google that one leading SEO blog claims “will likely be one of the biggest stories in the history of SEO and Google Search.”

 

That’s a heady claim. But what does it actually mean?

 

First, some background: in March, Google appears to have accidentally uploaded internal documentation to GitHub that contains information on how its algorithm decides which sites should be ranked for different types of search queries. All told, some 2,596 modules with 14,014 attributes were disclosed.

 

Manna from heaven for SEO nerds, for sure—and there will undoubtedly be a tsunami of content from experts in the weeks and months ahead explaining how different factors apply. In fact, within days of the leak being made public, we’ve already seen posts outlining the fact that Google has either omitted information or downright misled SEOs about how the algorithm works.

 

But inside baseball aside, I’m skeptical that this is a development that will fundamentally change the understanding or practice of SEO. Here’s why: 

 

First, the number of attributes simply underlines exactly how complex Google’s search indexing processes are. It’s a long-held canard that even folks within Google don’t fully understand how the algorithm works—and I don’t expect the list of attributes to help non-Googlers get any closer to a complete understanding of it.

 

Second: the attributes aren’t ranked in any way. So even getting confirmation that, yes, post-search click behavior is a factor that impacts your site’s ability to rank is only marginally helpful—because we don’t know how significant of a factor it actually is. 

 

And, finally: what’s true about Google today does not necessarily mean it will be true tomorrow. While some SEOs have understandably been frustrated to learn that things the company has told them about the algorithm were misleading, there’s good reason for that: Google is constantly evolving to prevent sites from gaming its rankings. If the company came out and gave the world the keys to its operations, every spam site and bad actor in existence would simply optimize for those parameters. 

 

One very basic example of that is apparent from even a cursory glance at the “Demotions” section in the first article linked above. We’ve long known that Google has the ability to “demote” content for a variety of reasons, from potentially harmful content (e.g. unqualified medical advice) to bait-and-switch link tactics. But the leaks confirm that “exact domain match” is another factor that can lead to a site being demoted in the rankings. The reason for that? In the early days of search, it was common practice for scammers to game the rankings for, say, sneakers, by setting up a site on a domain like “bestcheapsneakersite.com,” taking payments, and then not delivering any merchandise. As a result, Google now explicitly penalizes sites with that kind of exact match strategy. So, as scammers evolve their tactics, the algorithm will continue to change to combat them.

 

Don’t get me wrong: I’m not saying that Google is perfect. Search quality in the past several months has deteriorated significantly for a number of reasons, from changes at the top (the former head of their ads unit is now running search, a subject worthy of its own deep dive) to the rise of a deeply flawed AI results model. 

 

But I am predicting that this data leak will turn out to be little more than a storm in a teacup for the majority of publishers. In a world where SEO is often viewed as a battle between search engines and people looking to gain an edge—however small or temporary—the only constant is that, eventually, quality content wins out. Producing that has been key to our approach as an agency from day one, and there’s nothing in this leak that convinces me that the future of SEO is going to change the value of content that serves the needs of users.

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Second Hand News 📰

Search Engine Land: Google explains how it is improving its AI Overviews ↠

 

The unofficial trend of the day is Google. They’ve been in the news quite a bit this last week for a handful of reasons, one of them being its AI Overview experience providing unhelpful or uncouth answers. They’ve announced a list of improvements to be made, that will hopefully eliminate the erroneous results:

 

“Google shared some of the improvements it has made to AI Overviews, explaining it will continue to make improvements going forward. Here is what Google said it has done so far:
  • Built better detection mechanisms for nonsensical queries that shouldn’t show an AI Overview, and limited the inclusion of satire and humor content.

  • Updated its systems to limit the use of user-generated content in responses that could offer misleading advice.

  • Added triggering restrictions for queries where AI Overviews were not proving to be as helpful.

  • For topics like news and health, Google said it already has strong guardrails in place. For example, Google said it aims to not show AI Overviews for hard news topics, where freshness and factuality are important. In the case of health, Google said it launched additional triggering refinements to enhance our quality protections.”
Leslie Knope from Parks and Rec saying Do Not Google That Phrase

Fast Company: From colleague to computer: Navigating the blurred lines in tomorrow’s workplace ↠

 

I by no means consider myself a Futurist, so when I attended a panel at last year’s INBOUND conference that discussed “digital twins,” I was a bit skeptical. The concept is essentially a superpowered AI that functions as a part of us—attends meetings, sends emails, even swipes on dating apps. It seemed a little far fetched to me, but it would appear in true AI-fashion that the future has arrived earlier than (I) expected.

 

“Soon, our ‘digital twins’ will be able to handle day-to-day tasks, leaving humans to look at the big picture and use soft skills that cannot be emulated. This will affect development of skills in the workplace. People must learn not only to communicate with [personal digital assistants], but to make the most of them as coworkers...

 

“The workplace culture will shift. It is up to all of us to help determine in which direction and how far it will go. How will we introduce human employees to this change? How do we address worries people have about AI transformation? What is the best way to introduce a worker to their digital counterpart? How can we ensure they hit it off?”

A scene from the Parent Trap, Hallie says to Annie, resemblance, between you and me?
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Hypha Highlights 🖊️

Integration illustration with text - How We Created a Custom Integration Pipeline by Connecting Constant Contact to HubSpot

In this post, we’ll be discussing the most recent puzzle we solved at the shop: building a custom integration pipeline for adding thousands of records to Constant Contact. Although a HubSpot-Constant Contact integration has been out for a few years, it didn’t quite meet our client’s needs in terms of being able to assign data to specific lists within Constant Contact; using it would have created a lot of manual assignment tasks for our client’s employees. Given this complexity, we determined that the best solution was to build our own custom integration between HubSpot and Constant Contact. 

 

Read: How We Created a Custom Integration Pipeline by Connecting Constant Contact to HubSpot ↠

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Heard on Slack Slack Logo

jon-sasala

Jon: It’s like finally getting the recipe for Big Mac sauce. We knew the ingredients all along. And knowing for sure doesn’t make it any less delicious.

 

HUGE Google Search document leak reveals inner workings of ranking algorithm

HubSpot Hacks HubSpot Sprocket

HubSpot Tips and Tricks: What’s New This Week Newsletter

 

Sign up for the HubSpot Tips and Tricks Newsletter, a great new resource that is “a skimmable list of important updates for HubSpot enthusiasts.”

1x Speed 🎧

The podcasts Team Hypha has queued up.

The Ted AI Show with Bilawal Sidhu

The TED AI Show: What really went down at OpenAI and the future of regulation w/ Helen Toner

 

“If there’s one AI company that’s made a splash in mainstream vernacular, it’s OpenAI, the company behind ChatGPT. Former board member and AI policy expert Helen Toner joins Bilawal to discuss the existing knowledge gaps and conflicting interests between those who are in charge of making the latest technology—and those who create our policies at the government level.”

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Highlight: HubSpot Experts

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    Thanks for reading! We’ll catch you in next week’s edition.

    -Team Hypha

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